Shipping Policy

Art Prints:
Will be shipped directly from the printer, Bay Photo.  They ship worldwide with USPS, UPS, and FedExThey will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your wholesale cart total as follows:


*Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see BayPhoto's Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies:

  • Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)

Crate for MetalPrints over 40x60 $20.00 (required)

  • Products over 40" long that are shipped flat may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
  • Any Freighting Fees may be billed to the fulfillment artist separately after processing your order. Please contact BayPhoto at: support@bayphoto.com for freight fees before the order is placed.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests:

  • If you reside outside of the continental United States, including Alaska and Hawaii, please contact BayPhoto at +1 800-435-6686 regarding your shipping preferences.
  • APO shipping is charged full cost and sent via USPS.
  • Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
  • We are not responsible for duties and taxes required for international shipping.
  • Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

What if I want my print signed or LIMITED Edition's? A slightly longer turnaround time, but possible. Contact us and we’ll set the site up so that you can order your print that will be shipped to us for a signature and any other request having it personalized, then we will ship it to you.

ART ORIGINALS: Shipping times range from approximately 3-9 business days. Tracking information will be emailed to you as soon as available.  Shipping for these items will be based on size and weight.

Will you customize a piece? Most customization requests can be handled quickly and easily. If you like a piece but want it in a size or medium that isn’t currently offered on the site, contact us with your requests or specifications and we’ll update the options on the site to accommodate your needs so you can complete your order.

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Your satisfaction is our priority! We offer a 7-Day full refund guarantee on all wall prints. If you are not completely satisfied with your purchase, return for a full refund. Returns must be insured in its original packaging and shipping is at customer's expense. For all items other than wall art, all sales are final. Please see FAQ for complete Return, Refund and Exchange Policies.

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